The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Upgrades!
“I was thrilled to receive an upgrade to a larger room upon arrival, making my four-night stay exceptionally cozy and enjoyable.” view full review
Delicious Breakfast!
“Breakfast was a highlight, served in a charming bar area that set a perfect tone for the day; the variety and quality were impressive.” view full review
Charming Atmosphere
“The converted canal home had so much character, also featuring a lovely garden where I could unwind and soak in the ambience.” view full review
Spotless Retreat
“The bathroom was impeccably clean and well-designed, providing a refreshing and comfortable space to start the day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Cycling
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Children's buffet
Spa & Leisure
Garden area
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Keizersgracht 164,
Amsterdam,
Netherlands,
1015CZ,
North Holland
Map view
street view
Keizersgracht 164,
Amsterdam,
Netherlands,
1015CZ,
North Holland
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
luxurious rooms
friendly staff
air shaft view
challenging streets
8.0/10
Great
Rooms
8.0
Location
8.9
Service
8.6
Dining
7.9
Guest reviews
8.0/10
based on 9 reviews
8.9
8.9/10 based on 1189 reviews
Chris
United Kingdom,
April
2024
8.0/10
I had a great stay at this hotel! The rooms were lovely, clean, and quiet, with a very comfortable bed and a surprisingly spacious bathroom. The breakfast was tasty, and the lighting and furniture in the room were beautifully handled. However, there were some issues with handling a complaint that led to an inconvenience during my stay.
Rooms
8.0
The rooms were comfortable, with a very comfortable bed and much bigger bathroom than I expected. The lighting and furniture were handled nicely.
Service
7.0
The service was professional, kind, and incredibly helpful, from the moment I arrived. However, there were some challenges with handling a complaint that affected my experience.
Location
9.0
The location was perfect for me - classy, artsy, and quiet. It was exactly what I was looking for, with a nice bar in the evenings to relax.
Dining
9.0
The dining experience was very good, with friendly and attentive staff providing a fantastic selection. The taste was excellent.
Facilities
7.0
The facilities were good overall, but there were some hiccups with handling complaints that affected my experience.
John
United Kingdom,
March
2024
9.0/10
The hotel's rooms onto the garden were luxurious as promised, but the view turned out to be an air shaft with rooms looking directly into ours. The service was very friendly and professional, especially the bartender who helped us navigate the challenging streets in the canal area. The location had a WOW factor and made our trip unforgettable, being in a lovely, convivial area within easy walking distance of all the main museums. Facilities were top-notch, providing everything we needed.
Rooms
8.0
The rooms were as luxurious as promised, but the view onto the garden was an air shaft.
Service
9.0
The staff were very friendly and helpful without being overbearing.
Location
10.0
The location had a WOW factor and just made our trip unforgettable, in a great area of Amsterdam.
Dining
9.0
Facilities
9.0
Top-notch facilities providing everything we needed.
luxurious rooms
air shaft view
William
United Kingdom,
January
2024
8.2/10
I stayed at the Annex down the street. The room had lots of plush reds and purples, just like in the pictures although it was a bit small. The Royal Split level Suite was cozy.
Rooms
8.0
The room had a cozy ambiance with plush reds and purples. Although small, it matched the pictures well.
Service
9.0
From the moment I walked in, the service at The Toren from Martin and Emma, receptionists, barstaff, and all others was incredibly kind and professional. They were accommodating and pleasant throughout.
Location
9.0
The location was outstanding, with easy access to the tram and a walk to the main square. The hotel had its own garden area and a fantastic jacuzzi bath, making the stay even more special.
Dining
7.0
The dining experience was generous and served until 11 am, offering a wide array of food choices. The Main House lounge setting with a fireplace added to the atmosphere. However, the dining experience was a bit skimpy in our rate.
Facilities
The hotel offered excellent facilities, including room service, car hire, dry cleaning, housekeeping, laundry, valet parking, welcome drink, and tours/ticket assistance.
Judy
United Kingdom,
November
2023
8.0/10
Staying at this hotel was a mixed experience. The rooms, though small, were comfortably decorated with gorgeous bathrooms and nice linens. However, the inside view turned out to be an air shaft, making privacy an issue. The service was exceptional; the staff was welcoming, friendly, and thorough. The location was excellent, central yet peaceful, along a beautiful canal. The dining experience was pleasant with a beautiful breakfast selection. Overall, a nice stay with some drawbacks.
Rooms
7.0
The rooms, while small, were comfortably decorated with gorgeous bathrooms and nice linens.
Service
9.0
The staff couldn't have been more helpful and thorough.
Location
8.0
The location was excellent, both central and peaceful along a beautiful canal.
Dining
8.0
The dining experience was pleasant with a beautiful breakfast selection.
Facilities
8.0
The hotel offered a variety of services like room service, car hire, and housekeeping.
Friendly Staff
Small Rooms
Alexander
United Kingdom,
October
2023
7.8/10
I found the hotel to be in a great location with tons of great restaurants nearby. The rooms were nice but a bit small for the price, and the Breakfast/Bar could use some renovation to freshen up the tired look. The service was exceptional, with staff who were friendly, efficient, and knowledgeable. The location was amazing, especially being close to Anne Frank's house and having convenient access to trams for easy exploration of Amsterdam. Dining offered a good selection, though some items incurred an extra charge. Overall, a pleasant stay with some room for improvement.
Rooms
7.0
The rooms had a clean appearance, but the tired look and slight moldy smell could be addressed with a renovation. They were a bit small considering the price.
Service
9.0
The staff at the hotel bent over backward to make my stay comfortable and were true professionals in every aspect.
Location
9.0
The location was fantastic, just around the corner from the Anne Frank house, providing a true Amsterdam experience.
Dining
8.0
The dining experience was satisfying, with a good selection of food, but some items were subject to an additional charge.
Facilities
6.0
The hotel lacked an additional social room for relaxing apart from the Breakfast/Bar, which could enhance the overall guest experience.
Jack
United States,
October
2023
8.4/10
The hotel offers spacious and well-decorated rooms with a true Amsterdam atmosphere, ensuring a clean and comfortable stay. The location is perfect, nestled within the charming 9 streets and close to major tourist attractions. While the dining experience had some drawbacks, the service was exceptional and the facilities were top-notch.
Rooms
9.0
The rooms were incredible, really clean, and comfortable, decorated with an Amsterdam atmosphere.
Service
9.0
The staff was extremely helpful, polite, and professional, always ensuring our every request was met.
Location
8.0
The location was amazing, just around the corner from the Anne Frank House and within walking distance of many attractions and restaurants, although the lighting could be improved for safety.
Dining
7.0
The dining experience was pleasant with delicious food and nice coffee, albeit with a higher price for certain items.
Facilities
9.0
The hotel offers superb facilities and amenities, including dining options and tours/ticket assistance.
Fred
United States,
October
2023
8.6/10
My stay at the hotel was delightful. The staff was incredibly friendly and helpful throughout my time there. The rooms were beautifully decorated, clean, and cozy, especially the Royal Suite, which was quite spacious. However, the lack of ventilation was a bit inconvenient as I had to step outside frequently. The location was perfect, just a short walk from various tram stops and major attractions, making it easy to explore the city. The dining options were fantastic, except for limited choices for non-meat eaters. Overall, a great value for the money with exceptional service.
Rooms
9.0
The rooms were very nicely decorated and comfortable. I particularly appreciated the helpfulness of the staff in storing our luggage until late on the day of departure.
Service
10.0
The service was top-notch, from reception to bar staff. Everyone was welcoming, friendly, and professional at all times.
Location
8.0
The location was amazing, close to everything we wanted to see and within walking distance of major attractions. However, the ventilation issue made it uncomfortable to stay inside during bad weather.
Dining
7.0
The dining experience was fantastic overall, but it was limited for non-meat eaters. Room service could use some improvement in this aspect.
Facilities
9.0
The hotel provided excellent amenities and services, such as car hire, dry cleaning, and valet parking, contributing to a comfortable stay.
Charles
United Kingdom,
September
2023
9.2/10
The hotel is a highly rated gem overlooking the canal, with rooms so inviting that leaving becomes a challenge. The service goes beyond expectations, ensuring a memorable stay. The location is central yet serene, allowing easy access to top attractions. The dining experience is a culinary delight featuring traditional local delicacies.
Rooms
9.0
The rooms are very spacious and beautifully decorated with rich tones, textured wallpaper, and a chandelier, overlooking the canal.
Service
9.0
The staff was unbelievably welcoming, friendly, and helpful, going above and beyond with their hard work and thoughtfulness.
Location
10.0
The hotel's location was fantastic, minutes from key attractions like Ann Frank's Attic and the Red Light District, making exploration effortless.
Dining
9.0
The dining experience was superb, offering a diverse selection featuring traditional local produce, especially recommended for trying the best steaks.
Facilities
9.0
The facilities provided top-notch services like room service, car hire, dry cleaning, and valet parking, ensuring a luxurious and convenient stay.
Frederick
United States,
May
2023
7.4/10
The hotel is situated in a wonderful location in central Amsterdam, offering a great starting point for exploring the city. While the rooms were a bit small for three people and had a strong smoking smell, the service was exceptional with thoughtful surprises. The dining experience, although with a delicious breakfast, fell short in terms of value for money.
Rooms
7.0
The rooms, located above the kitchen area, were a bit small for 3 people and had a strong smoking smell from the previous guest.
Service
6.0
The staff amazed us from the moment we began preparing for our stay until our departure, even addressing a complaint promptly. However, their handling of a situation resulted in us missing our flight home.
Location
9.0
The hotel is ideally located in central Amsterdam, close to Dam Square and away from the red light district, offering a peaceful stay with plenty of dining options.
Dining
7.0
The morning breakfast was delicious but felt a bit underwhelming for the price paid.
Facilities
8.0
The hotel offers comprehensive services including room service, car hire, laundry, and more.
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